On-Site Study Moderator - La Jolla, San Diego, California

LXT is an emerging leader in AI training data to power intelligent technology for global organizations. In partnership with an international network of contributors, LXT collects and annotates data across multiple modalities with the speed, scale, and agility required by the enterprise. Our global expertise spans over 145 countries and more than 1,000 language locales. Founded in 2010, LXT is headquartered in Toronto, Canada with a presence in the United States, UK, Egypt, India, Turkey, and Australia. The company serves customers in North America, Europe, Asia Pacific, and the Middle East. 

We are seeking a tech-savvy, detail-oriented Study Moderators (part-time and full-time roles available) in the San Diego area to support our on-site data collection study. This role involves working closely with participants to ensure smooth study execution, accurate data handling, and participant engagement.

A key part of this role is creative recruiting – you’ll help identify and source participants from hard-to-reach demographics. This requires initiative, problem-solving, and the ability to think outside the box to meet study goals.

Key responsibilities & duties: 

·        Assist lead moderators during in-person data collection sessions

·        Interact with participants in a professional and supportive manner

·        Set up, use, and troubleshoot project-specific software and hardware

·        Double-check and confirm accuracy of participant measurements and data entries

·        Support and lead participant recruiting efforts, especially for underrepresented or difficult-to-reach demographic groups

·        Communicate with participants via phone, email, and messaging platforms to confirm availability and study eligibility

·        Maintain clean and organized workspaces and equipment

·        Help document processes and flag issues related to data quality or participant logistics

Qualifications: 

·        Strong customer service and interpersonal skills

·        Demonstrated attention to detail in fast-paced environments

·        Tech-savvy with solid working knowledge of computers, data entry, and digital tools

·        Familiarity with spreadsheets, file naming, tracking

·        Creative mindset for outreach and recruiting, including identifying new sourcing strategies

·        Comfortable supporting physical tasks, including helping participants balance or assisting with measurement tools

·        Excellent verbal and written communication skills

·        Ability to follow protocols and adapt to changing processes

·        Comfortable with occasional light physical contact in a professional, clinical-like setting

·        Reliable and punctual with a team-first attitude

·        Must be available to work on-site in La Jolla

Preferred Qualifications

·        Experience in participant-based research, market studies, or data collection

·        Creativity and initiative in identifying and engaging hard-to-reach participant groups

·        Background in recruiting, outreach, or similar front-line roles is a strong plus

Employment type: We offer both full-time (40 hours per week) and part-time opportunities for this position. The duration of the project is six months. The role will be contracted through our Employer of Record (EOR).

Additional information:

LXT is an equal opportunity employer and ensures that no applicant is subject to less favorable treatment on the grounds of gender, gender identity, marital status, race, color, nationality, ethnicity, age, sexual orientation, socio-economic, responsibilities for dependents, or physical or mental disability. Any hiring decision is made on the basis of skills, qualifications, and experiences.

We measure our success as a business, not only by delivering great products and services and continually increasing our assets under administration and market share but also by how we positively impact people, society, and the planet.